At Gymondo, we believe that fitness should be accessible to everyone. Our goal is to provide an inclusive digital experience across all our platforms - including our website, mobile applications (iOS and Android), and smart TV interfaces - so that users of all abilities can access health and wellness resources without limitations.
This statement outlines our ongoing efforts to ensure a welcoming and user-friendly experience for all individuals engaging with Gymondo.
We recognize accessibility as a core principle of equal digital participation. Our team is dedicated to removing barriers that could prevent individuals with disabilities from using our services effectively, whether they’re starting a workout, following a plan, or interacting with content.
Gymondo is a digital platform for holistic training and a healthy lifestyle. Users have access to fitness classes, training plans, recipe suggestions, and individual recommendations – anytime, anywhere, and on various devices.
Gymondo's content is available via the website www.gymondo.de/en, as well as via the mobile app for iOS, Android, Smart TVs, and some streaming devices.
Users create a user account and can purchase a paid subscription. After login, personalized training and nutrition recommendations are available.
To support an accessible environment, we aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognized standards guide us in creating interfaces that support various assistive technologies, including screen readers and keyboard navigation.
We currently have the following accessibility measures implemented for the Gymondo website:
Our mobile apps, available on iOS and Android, currently provide basic compatibility with native accessibility tools such as VoiceOver and TalkBack. Users may also adjust system settings like text size or contrast to personalize their experience. However, we acknowledge that these functionalities are not yet optimized within our app.
At this stage, elements such as buttons, images, and interface components may lack proper accessibility labels, which can limit effective navigation and usability for screen reader users. Similarly, while the operating system’s text enlargement feature can be activated, some areas of the app may not respond reliably to dynamic type settings.
We recognize that these limitations can create barriers for users who rely on assistive technologies, and we are committed to addressing them. Improving accessibility across our mobile platforms is a priority in our development roadmap.
Accessibility is not a one-time effort - it’s an ongoing process. We regularly assess our digital platforms for accessibility compliance and implement enhancements based on user feedback and evolving best practices.
We welcome your input to help us identify and address any accessibility issues. Your experiences and suggestions are valuable in helping us create a better, more inclusive platform for everyone.
Email: service@gymondo.de
Subject: Accessibility at Gymondo
In case of disputes, according to § 34 BFSG, you are free to contact the arbitration board of the Federal Government Commissioner for Matters relating to Persons with Disabilities:
Beauftragter der Bundesregierung für die Belange von Menschen mit Behinderungen
Mauerstraße 53
10117 Berlin (Germany)
buero@behindertenbeauftragter.de
June 2025